If the product is not from sale section & eligible for size exchange, you may write to us at evergreenadcon@gmail.com within 2 working days or 48 hours of delivery to request an exchange.
COURIER COST
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail.
Address for the Exchange:
Evergreen Adventures
POINTS TO BE NOTED:-
1. Exchange can be done within 7 days for the date of delivery
2. Eligible for returns are only those products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging and eligible for exchange.
3. Please mention your name, address, number, email and order id on the parcel along with the size needed.
4. Please do note, that exchange is allowed once per order.
5. Size exchange is available (in case of size exchange, the customer is eligible to get a bigger or smaller size, equal to the amount of the exchanged product minus the shipping/COD cost of to & fro).
6. The cost of shipping to & fro (reverse pickup as well as shipping charges) for the product is to be borne by you.
7.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase
If you’ve done all of this and you still have not received your refund yet, please contact us at evergreenadcon@gmail.com.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at evergreenadcon@gmail.com and send your item to: 80, Hari Kishan, Somani Marg, Hathroi Fort, Ajmer Road, Jaipur, Rajasthan, 302001